DARZENTAS, John; DARZENTAS, Jenny Siobhane. Systems Thinking in Design: Service Design and self-Services. FormAkademisk, [S. l.], v. 7, n. 4, 2014. DOI: 10.7577/formakademisk.802. Disponível em: https://journals.oslomet.no/formakademisk/article/view/802. Acesso em: 4 okt. 2025.