NJCIE 2018, Vol. 2(2–3), 165–181
http://doi.org/10.7577/njcie.2790
The Potential of Positive Leadership for School Improvement:
A Cross-Disciplinary Synthesis
Karen
Seashore Louis[1]
Regents Professor, University
of Minnesota, USA
Joseph
F. Murphy
Professor and Frank W. Mayborn
Chair, Vanderbilt University, USA
Abstract
In this paper, we undertake four formative
assignments: (1) We introduce the idea of positive school leadership
(PSL) based largely on theory and research conducted outside the educational
sector and introduce four orientations that anchor PSL; (2) we develop ideas
about how asset-grounded concepts of leadership can be incorporated into
schooling; (3) we examine how concepts underlying PSL may affect schools,
classrooms, teachers, and students; and (4) using narrative research and
grounded theory we introduce an overview of empirical evidence linking PSL and
valued outcomes. We conclude by discussing the significance of PSL for
organizational theory and leadership preparation and professional development.
Keywords: leadership; positive psychology; school
improvement
Seligman
and Csikszentmihalyi (2000, p 5) argue that “[t]he exclusive focus on pathology
that has dominated so much of our discipline results in a model of the human
being lacking the positive features that make life worth living.” Critics who
document the prevalence of deficit thinking about students from less advantaged
families and communities (Garcia & Guerra, 2004) also point to fundamental
weaknesses in schools and schooling. This paper introduces questions about how
we can incorporate a focus on “making life worth living” into research on
schools and school leadership. We ground our argument in an interrogation of a
thick line of organizational research emerging from positive psychology, which
has recently begun to gain traction among educational scholars. In particular,
our focus is on incorporating an asset-focused approach to understanding
leadership behaviors that grow out of positive values and orientations, and how
they affect individuals, teams, and the school as a whole.
Based on an
extensive review of publications, we set out a framework for thinking about
positive school leadership, or PSL.[2] We will
describe underlying principles of PSL, synthesized from the evidentiary base
(including transformational, servant, authentic, distributed, integrative, and
other similar leadership models) and including (for example) a focus on assets,
human values, positive modeling, developing positive relationships with all
members and stewardship. We also synthesize what theoretical, observational and
empirical research tells us about the impact of these positive leadership
behaviors on relationships. We will discuss the implications of the research,
much of which comes from outside of education and outside of North America. In
particular, we point to the spillover effects of positive organizational
leadership: Because schools are socializing and preparing the next generation
of citizens, positive outcomes at all levels will deepen socio-emotional
learning for students and model positive adult work settings. In addition, we
point to the significance of positive scholarship for organizational theory and
leadership preparation and professional learning.
Some
magic takes place is the crucible of leadership
(Gardner
& Schermerhorn, 2004, p. 227)
Positive
psychology is well established in scholarly and more popular literature and has
an increasing impact on education (Seligman, Ernst, Gillham, Reivich, &
Linkins, 2009). This perspective underlies the emphasis in this paper on
well-being—the importance of creating school settings where all people
flourish.[3]
Research in the general (non-school) organizational literature is clear about
what this means: positive work organizations are ones in which individuals are
motivated because they see their work is meaningful (Dik, Steger, Fitch-Martin,
& Onder, 2013). They are also places that reinforce a positive sense of
self and identity (Dutton, Roberts, & Bednar, 2010), even when the work
does not provide immediate, frequent external rewards. Flourishing requires
that members find their work with others rewarding—they enjoy their teams and
find that they provide challenge and foster creativity (West, Hirst, Richter,
& Shipton, 2004). They also believe that their immediate supervisor cares
about them and has a commitment to fostering their development (Bono, Foldes,
Vinson, & Muros, 2007; Walumbwa, Avolio, Gardner, Wernsing, & Peterson,
2008).
In
addition, in flourishing organizations members look beyond their personal
experiences to assess the climate and culture of the larger group. They assess
the ethical environment as being fair and just (Walumbwa, Wu, & Orwa,
2006); they also see opportunities for both individual and collective redesign
that may increase satisfaction and productivity (Oldham & Hackman, 2010),
which is often referred to as job-crafting (Berg, Dutton, & Wrzesniewski,
2013) and is a core component of continuous improvement cultures. Empowerment
of teams as a strategy to enrich work has, of course, a long tradition in
Scandinavian organizational research (Emery & Thorsrud, 1976).
None of
these ideas appears foreign to anyone who has studied schools and teachers, and
they are clearly related to a long line of research that examines teacher work
settings (Day, 2002; Louis, 1998; Rosenholtz, 1989). Thus, our purpose is not
to propose an entirely novel theoretical framework but to contextualize PSL and
positive school organization in the larger arena of what is known from research
in education and other sectors. In addition, because research on school
effectiveness that is linked to positive organizational research and positive
psychology is increasingly robust (Sammons, 2007, Masten, Herberss, Cutuli
& Lefavor, 2008), we believe that educational scholars can make significant
contributions to the larger literature on how organizations become more
productive.
Translating
research from other sectors into educational settings requires a recognition
that schools are different from business organizations and most other human
service settings. Whether a person buying insurance or is admitted to a
hospital for an operation, their relationship to the organization is episodic
and short-term. In schools, however, the “clients” (students) are actually
members who have a long-term, multi-year and often involuntary relationship
with the employees. As long-term members, the overall climate and culture of
the setting will have a greater impact on them than an insurance broker or
hospital nurse —an impact that increases because schools are places where
younger and more vulnerable individuals are socialized, developed, and
supported (Parsons, 1959). From the perspective of a child, the classroom is their
work team and their teachers, rather than the principal or superintendent, are
their immediate leaders. Teachers are their supervisors and are expected to
shape the culture and climate of the classroom, and thus the conditions of
student work. In the eyes of students and most parents, therefore, teachers are
authoritative leaders.
We thus
approach flourishing from an organizational perspective that assumes that the
well-being of students can only be accomplished if adults also experience
well-being. Teachers’ experience of well-being is reinforced in interactions
with students in their classrooms, but is also situated in their work teams
(Van Der Vegt, Emans, & Van De Vliert, 2000, Walumbwa, Wang, Lawler, &
Shi, 2004), their involvement with other teams (Kärkkäinen, 2000), and in
relationship to formal leaders (Bono et al., 2007; Leithwood & Duke, 1998;
Murphy & Louis, 2018). Although research is limited, positive
organizational leadership is associated with cultural competence and inclusive
behavior in health care (Dauvrin & Lorant, 2015), education (Santamaría
& Santamaría, 2013) and business (Przytuła, Rozkwitalska, Chmielecki,
Sułkowski, & Basinska, 2014). As we will show, this is also true in
schools.
In
addition, we further argue that schools in which all adults and students thrive
are closely engaged with the communities that they serve (Riley, 2013;
Youngblade et al., 2007) because children move between school, family and
community settings on a daily basis. However, research both within and outside
of schools implies that strong relationships between educators, families and
communities will not occur unless the adults and children in the school have
developed a sense of mutual ownership and responsibility (Green, 2015; Riley,
2017; Sanders & Harvey, 2002) that is associated with positive leadership.
In other
words, based on a positive organizational framework and empirical studies from
multiple countries and disciplines, we submit that asset-based adult
relationships are a precondition for creating student well-being, and that only
where all or most of the members of the school are thriving are they able to
make a positive contribution to the larger society (Louis & Murphy, 2012).
We furthermore argue that the emphasis of positive organizational research
emphasis on the centrality of relationships to human flourishing, both in and
out of organizations, is connected to the larger theme of overall
organizational effectiveness.
Competing
and overlapping theories and models complicates the application of positive
frameworks to leadership in educational settings. Our approach to investigating
the conceptual commonalities was to conduct a narrative synthesis. According to
Popay et al. (2006), narrative synthesis is
an approach
to the systematic review and synthesis of findings from multiple studies that
relies primarily on the use of words and text to summarize and explain the
findings of the synthesis… the defining characteristic is a textual approach to
the process of synthesis to ‘tell the story’ of the findings from the included
studies. (p. 5)
Rogers et
al. (2009), indicate that the defining characteristic of a narrative synthesis
is the use of an interpretive narrative.[4]
Our choice was dictated by the broad focus of our inquiry and the various
methods used in studies. These characteristics suggest, according to Popay et
al. (2006) and Collins and Fauser (2005), that narrative analysis, in contrast
to statistical approaches, are most like to result in knowledge that is usable
in policy and practice.
Our data
were primarily articles—with some books, scholarly papers, and reports. We
began with sampling, conducting a theory-based search of materials using Google
Scholar. This search engine identifies academic sources from a wide variety of
databases (e.g., JSTOR, Elsevier, Education Resources Information Center,
Research Gate, and ProQuest). We conducted an exhaustive review
(Hallinger, 2014). That is, we pulled up all the articles (over 700) we could
locate that used terms associated with positive leadership, including both
education and other sectors.[5]
We then pulled abstracts, and after examining them “for appropriate content”
(Humphrey, Nahrgang, & Morgeson, 2007, p. 1138), we compiled those that
were somewhat consistent with the design of our inquiry.
We coded
using a general accounting for codes that are not content-specific but that
points to the general domains in which codes would be inductively developed
(Miles & Huberman, 1994) which, at this point, were descriptive and
pre-figured headings. We then recopied all the newly coded articles and
organized the codes into four domains. We used pattern analysis and grounded
theorizing (Glaser & Strauss, 1967) and sense-making analysis (Weick, 1995)
to divide the sets of codes into a second level, from which we developed
themes. By revisiting the themes multiple times, we were able to code to the
third level of analysis. This set of codes became the unit of analysis for
further work.[6]
As we began
to examine both the theoretical and empirical literature, what was striking was
the variety of leadership models that shared elements of positive psychology
but that resulted in distinct lines of research. The most popular (and most
frequently applied to education) is transformational leadership (Avolio, Zhu,
Koh, & Bhatia, 2004; Bass & Avolio, 1993; Leithwood & Jantzi,
2000), but almost as common are competing models such as authentic leadership
(Duignan & Bhindi, 1997; Gardner & Schermerhorn, 2004) and servant
leadership (Crippen, 2004; Greenleaf, 1998; Sergiovanni, 2000). And, there are
many variants that incorporate some aspects of a positive organizational
framework such as democratic, participative and distributed leadership (Somech,
2005; Starrat, 2001). Thus, it was challenging is to read across the
significant contributions, both empirical and theoretical, to located
commonalities. We tried to do this by (re)searching for leadership and
organizational publications using all of the above terms, and a few others,
such as appreciative, ethical, team, and virtuous.
Research on
character gets renewed public attention largely when leaders appear to
be deficient in some way. We often attribute bad leadership character to people
who cause visible harm, but a nuanced perspective goes beyond evil and harm to
examine other principles that are visible by their absence: unreliability, inattentiveness
to others, or excessive ambition (Kellerman, 2004). People in leadership
positions also describe their views of their work in ways that suggest
ambiguity and lack of coherence (Alvesson & Sveningsson, 2003). We draw
primarily on research that avoids extremes of dysfunction or excellence and
takes into consideration how others view typical leaders. From a wide array of
theoretical, qualitative and quantitative studies that attempt to assess what
people look for in a leader, we found remarkable agreement on some principles
that are (relatively) consistently expressed in leaders’ work with others:
· Positive orientation: They focus on assets, including
how to develop and improve both people and work settings (Fineman, 2006;
Luthans, Luthans, & Luthans, 2004);
· Moral orientation: They have a moral imagination and
behave in ways that are visibly value-based, drawing out and expressing a
long-term perspective on doing the right things (Fineman, 2006; Hannah, Lester,
& Vogelgesang, 2005);
· Relationship orientation: They demonstrate caring, support
and a growth-based orientation to all members (Burrello, Beitz, & Mann,
2016; Driscoll & McKee, 2007);
· Stewardship orientation: They see their work as fostering
both the individual, group and organizational stakeholder good, and are able to
balance those interests when they are poorly aligned (Liden, Wayne, Zhao, &
Henderson, 2008; Reave, 2005).
We
emphasize that, although these dimensions are not fully congruent with the most
frequently referenced model of positive leadership in the educational
literature (Leithwood & Jantzi, 2000 and 2005), they are consistent on many
dimensions. While the research on the importance of antecedent virtues and
character are relatively thick in both business and other helping professions,
they are thin in education, where the emphasis has been on leader behaviors
(Leithwood and Jantzi, 2005). While we agree that actions are critical in any
model of positive leadership, it is time to recognize that who leaders are in
any organization makes a difference to the levels of commitment, trust, and
motivation to cooperation, a conclusion substantiated by recent systematic
analyses from other sectors (Derue, Nahrgang, Wellman & Humphrey, 2011;
Ilies, Morgeson & Nahrgang, 2005).
Research
suggests that leaders whose behavior reflects the above values have positive
impacts on individual members, teams, and organizational climate and culture.
These do not occur because of magical thinking or invisible processes. Rather,
empirical studies trace the effects of leaders to significant observed
behaviors that are, for example, viewed as affirming and asset-based,
developmental, and focused on the common good (van Dierendonck & Patterson,
2015; Zhu, May, & Avolio, 2004). At least one study suggests that there is
a distinctive difference between a positive orientation that results in doing
good and efforts to avoid harm (Stahl & De Luque, 2014).
What is
important is that others see a leader’s behavior as consistent with that
person’s espoused values, and that it is clearly directed toward flourishing in
both the organization (and its formal goals) and the lives of its members.
Effective leaders in non-school settings are defined by “the quality of the
social exchange between leaders and followers, characterized by mutual trust,
respect, and obligation” (Chen, Kirkman, Kanfer, Allen, & Rosen p. 333).
This observation, has, of course, been reflected for some time in school leadership
texts (Blumberg & Greenfield, 1986; Deal & Peterson, 1994) as well as
recent studies of trust and respect in school settings (Louis & Murphy,
2017; Paulsen & Høyer, 2016; Tschannen-Moran, 2014). Louis and Murphy
(2017), for example, show that where principals trust their teachers’
professional competence, teachers are more likely to say that they have a
caring principal. Leithwood and Jantzi (2005) summarize work on their popular
model by pointing to the strong evidence that helping people and building a collaborative
culture (which they term redesigning the organization) are central.
The pivot
point by which leaders create influence, however, is through their focus on
maintaining meaningful relationships with others. While popular leadership
texts (Kotter, 1996) often emphasize the importance of a leader’s vision and
strategy as the driver of success, empirical work suggests that to have an
impact, leaders must first establish relationships characterized by values,
trust, and consistency in character (Murphy & Louis, 2018). They must also
sustain these through direct management exchanges that develop and sustain
relationships, including modeling, recognizing others, making sure that the
work is stimulating, regular consulting, and so on (De Jong & Den Hartog,
2007). The preponderance of positive, relationship-fostering exchanges between
leaders and other members that reflect the kind of values discussed above
engenders positive responses on the part of others.[7] The foundation of a positive approach to
leadership, which summarizes our argument to this point, is shown below in
Figure 1.
Source: Murphy & Louis,
2018
We also
have examples from our own research on caring leadership in schools that affirm
elements of this model (Louis & Murphy, 2017; Louis, Murphy, & Smylie,
2016). Our perspective on caring attends to behaviors and relationships, such
as paying attention to an individual teacher’s particular work circumstances,
authenticity in exchanges, and reciprocity, or the acknowledgment that
relationships are mutual rather than unidirectional. Where a national sample of
teachers in the U.S. report that they have caring principals, they are also
more likely to report that they are in professionally rewarding
relationships with their colleagues (professional community, which supports
motivation and performance). Teachers are also more accountable, in that
they are likely to say that they have collective responsibility for students
(as contrasted with personal responsibility in their particular classroom) and
are more focused on supporting students in ways that are equitable. In
other words, the leader behaviors and social exchanges that they have—often on
a daily basis—with teachers in their buildings help to determine not only the
individual’s productivity but also the overall work climate of the school. A
visual depiction of the results of our path analysis is shown below in Figure
2.
Source: Authors
Perhaps the
most important finding in our survey-based studies is that positive leadership
is not only about making organizational members feel affirmed, supported and
more motivated in their work—it is also associated with important indicators of
group productivity. In the case of schools, this means that measured student
learning is higher (Louis, Murphy & Smylie, 2016) and teachers’ experience
of organizational learning (searching for, discussing and using new information
to improve practice) is higher (Louis & Murphy, 2017).
The effects
of leadership are not, however, direct, but occur because they change the
climate and culture of the school. This finding is, of course, consistent with
previous research that indicates that school leaders have an impact primarily
because they change the characteristics of the working environment (Leithwood,
Louis, Anderson, & Wahlstrom, 2004). In this case, we have not examined how
principals have a positive impact on students’ experience of their work setting
(the classroom), but other investigations suggest that they do (Mitchell,
Bradshaw, & Leaf, 2010). Among the most significant outcomes of positive
leadership behaviors are:[8]
· For individual teachers: positive
emotional and psychological states, including self-efficacy, psychological empowerment, and trust (Damanik
& Aldridge, 2017; Wahlstrom & Louis, 2008);
· For individual teachers: positive
orientations to work,
including innovating, risk-taking, and job crafting or job enlargement (Berg et
al., 2013);
· For school teams: positive climate
and collective positive effect, including ownership of team processes and work, collective efficacy,
and a sense that the team’s work is socially meaningful (Goddard & Salloum,
2012; Walumbwa et al., 2004);
· For shorter-term organizational
(school) outcomes:
collective commitment and engagement, increased retention and reduced
absenteeism, sense of an ethical climate, denser social networks, shared sense
of responsibility for student learning and achievement (Friedkin & Slater,
1994; Wahlstrom & Louis, 2008);
· For longer-term organizational
(school) outcomes: increased
organizational citizenship behavior, adaptability and collective learning,
higher stakeholder satisfaction and student learning (Geijsel, Sleegers, Stoel,
& Krüger, 2009; Jung, Chow, & Wu, 2003; Somech & Ron, 2007).
The
outlines of our argument emphasize a layering of leadership effects that build
on a base of values, leader behaviors, positive states and work attitudes, and
the development of the school:
· What positive school leaders do is
based on authentic knowledge and understanding of staff members;
· Positive school leaders
understanding is developed out of attentiveness to well-being;
· Positive school leaders actions and
behavior are motivated by supporting and developing others;
· Positive school leaders actions and
behavior toward individuals have a broad impact on the work environment of
schools, particularly collaborative teacher relationships;
· Which subsequently increases desired
outcomes of the collective work.
We conclude
that it is not possible for a school leader to have an impact on student
learning unless they solidify the base that supports broader, positive school
development. A visual depiction of the argument shows our conclusion that it is
not possible for a school leader to have an impact on student learning unless
they work on solidifying the base that supports school development. This is
shown in Figure 3.
Source:
Authors
We base
this summary model largely on studies that focused on formal leaders—those with
supervisory authority. However, it is also consistent with deep lines of
research in both education and other sectors that point to the wide range of
formal and informal leadership roles that exist in any modern organization.
What we know is that if we wish to enlarge the arena of organizational members
who see themselves as being influential and responsible for the common good, we
must first ensure that the foundations—formal leaders who represent principles,
values, and attributes that are esteemed by others, and who seek to develop
positive relationships with members—are present. Where they are missing or
inconsistent, distributing or sharing positive leadership at other levels will
be difficult. While it will always be true that an effective school is
impossible without good teachers, in the absence of positive leaders, the best
teachers will struggle or leave the profession.[9]
We have
emphasized the importance of leader-member relationships as a basis for
positive school environments, but it also suggests that substituting the word leader
with the word teacher would be appropriate and consistent with that a
strong foundation will lead to wider outcomes, whether student learning or
enhanced capacity to collaborate with other social institutions.
A problem,
in our view, is that school leaders are rarely selected or prepared to reflect
this model. In recent years, most countries have adopted policy language that
reflects a neo-liberal new public management perspective in education (Louis
& van Velzen, 2012). Even in the Nordic countries, where assumptions about
the schools’ responsibility for child development reflects a more holistic
perspective (Bildung), there has been increased emphasis on
leader-driven responsibility for student learning (Moos, Krejsler, & Kofod,
2008).
Jarl,
Fredriksson and Persson (2012) argue that this has led to increased
professionalization of the principal’s role in Sweden, but in other countries
concerns are raised about lack of attention in school leader development to the
issues raised in this paper (Dempster, Freakley, & Parry, 2001; Jarl,
Fredriksson, & Persson, 2012). In addition, the increasingly technical
nature of the work under conditions of increased accountability (such as
data-driven decision making) has meant that even in preparation programs that incorporate
holistic perspectives and reflection, participants’ expressed needs focus on
technical knowledge (Woods, Woods, & Cowie, 2009).
In the
United States, one review of current principal preparation programs suggested
that
effective
principal preparation ought to include considerable attention to
accountability, managing with data, and utilizing research; to hiring,
recruiting, evaluating, and terminating personnel; to overseeing an effective
instructional program; and to exposing candidates to diverse views regarding
educational and organizational management. (Hess & Kelly, 2007, p. 247)
This quote
reflects a perspective that school leadership is like managing any government
office rather than a unique position that incorporates responsibility for both
children and the adult members who usually have a calling (Grant, 2007).
But these
contrasting views must temper any simple conclusion that anyone who is good at
relationships will be a good school leader. We suggest that there is an urgent
need to consider how best to balance the two imperatives that drive a
value-based positive leadership agenda. Realistically, school leaders must play
two roles, providing (1) developmental support for personal growth and
collective flourishing, along with the equally pressing need to (2) reinforce
expectations for student learning that reflect society’s best guess as to what
students will need to know and be able to do when they leave school. Each
country grapples with this challenge but at least in our experience, these
roles and objectives are often seen as distinct or in conflict.
A positive
school leadership perspective can, we submit, be a way of integrating them, by
keeping the school leader’s eyes firmly on the well-established finding that
both adult and children’s development occurs primarily in a social environment.
This means that all members must be embedded in relationships that support
their reflection and application of what they know in safe settings, where
small failures are viewed as opportunities rather than causes for alarm. We
agree with Grant (2007), who claims that, “despite the evidence that employees
are motivated to make a positive difference in other people's lives, the
organizational literature is relatively silent about the sources of this
motivation” (p. 393) and goes on to state that positive motivation “is an
inherently relational phenomenon; interpersonal relationships both cultivate
and result from the motivation to make a prosocial difference” (p 394). We also
argue that most school leaders, even those who are emotionally intelligent,
have limited experience in thinking about how to design work settings that will
reinforce rather than sap the energy and commitment that teachers and students
bring with them to school.
We have
nothing against school leaders knowing the basics of human resource management,
budgeting, and teacher evaluation practices. They should, of course. But they
should be selected because they already demonstrate proficiency in building
relationships and creating effective teams. Further development, even when it
has a technical component (such as knowing how to look at data) must be
embedded in a value-centered, relational frame.
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[1] Corresponding author: klouis@umn.edu
[2] We focus primarily on formal school leaders with administrative responsibilities. However, based on the underlying research and the nature of professional work in schools, we argue that the results are generalizable to informal leaders and teachers.
[3] Well-being and flourishing are not identical with happiness, but generally include other dimensions such as resilience, meaning and virtue (Wong, 2011).
[4] Narrative synthesis has recently emerged as an alternative to statistical meta-analysis in the health sciences in order to account for observational and non-experimental studies and clinical data.
[5] Because search engines tend to privilege research in North American journals, we made additional searches using country names to ensure that our findings were more comprehensive.
[6] When key concepts emerged but few empirical studies were found, we searched the databases again.
[7] Murphy and Louis (2018) provide a detailed review of the leader-member exchange research.
[8] These are summarized in detail in Murphy & Louis (2018) drawing from a broad base of research in a variety sectors. Citations are only examples.
[9] It is beyond the scope of this paper to review research on teacher retention, but there is increasing attention to the role of the principal in decisions to leave the profession (Boyd et al., 2011; see also Böhlmark, Grönqvist, & Vlachos, 2012).