Social-Health Operators as Mediators in E-Health System
DOI:
https://doi.org/10.7577/pp.3814Abstract
The E-health scenario within health systems has been modifying the relationship between curing and caring, and affecting the professional health landscape. This study has investigated changes in the e-health professional sector by focusing on the lowest healthcare occupation in Italy, that of social-health operators. The relationship between social-health operators and older adults has been analysed through a micro-sociological approach. The hypothesis leading the research have been the following: 1) the lowest occupation would assume a key role in dealing with the process of guaranteeing digital literacy in the e-health system, becoming digital mediators within the e-health system; 2) social-health operators would play a new role in their relationship with patients. Findings have confirmed both hypotheses, suggesting further development in the e-health professional sector and outlining a possible path for social-health operators towards an upgrading process as pre-professionals, fully legitimised by their hybrid status as both social and health care professionals.
Downloads
Metrics
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2022 Angela Genova, Willem Tousijn
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish with this journal agree to the following terms:
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution 4.0 License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).