The Influence of User-oriented Design Research on Framing

A Case Study of Including Patient Perspectives in Bio-Medical Engineering

Forfattere

DOI:

https://doi.org/10.7577/formakademisk.5351

Emneord (Nøkkelord):

Assistive technology, participatory design, interdisciplinary collaboration, human-centered design

Sammendrag

The concept of framing has been used as a creative and constructive tool in the design process. This study provides new insights into frames and framing as a tool for understanding disciplinary differences in multidisciplinary collaborations where design research is included. With an increasing focus on patient participation in the design of health and assistive technology, the importance of considering the users' perspectives cannot be overstated. However, bridging the gap between different disciplinary practices of framing problems that incorporate user experiences and values is a challenge. A case study of the (project name)(xxxx) research project was selected to investigate the practical implications of insights on mobility from a focus group interview with lower-limb prosthetic users. A follow-up ideation workshop with an interdisciplinary group of researchers from the project xxxx was used as the starting point for exploring different disciplinary perspectives. The research contributes to the concept on framing by demonstrating how examining relevant perspectives from the literature provides valuable insights into different ways of framing in the design process.

Forfatterbiografier

Martha Risnes, OsloMet - storbyuniversitetet

PhD Candidate, Department of Mechanical, Electronic and Chemical Engineering

Mirjam Mellema, OsloMet - storbyuniversitetet

Assistant Professor, Department of Rehabilitation Science and Health Technology

Terje Gjøvaag, OsloMet - storbyuniversitetet

Assistant Professor, Department of Rehabilitation Science and Health Technology

Peyman Mirtaheri, OsloMet - storbyuniversitetet

Professor, Department of Mechanical, Electronic and Chemical Engineering

Arild Berg, OsloMet - storbyuniversitetet

Professor, Department of Product Design

Referanser

Bateson, G. (1972). A theory of play and fantasy. In G. Bateson (Ed.), Steps to an ecology of mind collected essays in anthropology, psychiatry, evolution, and epistemology (pp. 183–198). Jason Aronson. https://ejcj.orfaleacenter.ucsb.edu/wp-content/uploads/2017/06/1972.-Gregory-Bateson-Steps-to-an-Ecology-of-Mind.pdf

Bratteteig, T., & Wagner, I. (2016). What is a participatory design result? ACM International Conference Proceeding Series, 1, 141–150. https://doi.org/10.1145/2940299.2940316

Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706QP063OA

Braun, V., & Clarke, V. (2020). One size fits all? What counts as quality practice in (reflexive) thematic analysis? Qualitative Research in Psychology, 1–25. https://doi.org/10.1080/14780887.2020.1769238

Détienne, F., Baker, M., & Bail, C. Le. (2019). Ideologically-Embedded Design: Community, collaboration and artefact. International Journal of Human Computer Studies, 131, 72–80. https://doi.org/10.1016/j.ijhcs.2019.06.003

Donetto, S., Pierri, P., Tsianakas, V., & Robert, G. (2015). Experience-based Co-design and Healthcare Improvement: Realizing Participatory Design in the Public Sector. The Design Journal, 18(2), 227–248. https://doi.org/10.2752/175630615X14212498964312

Dorst, K. (2015). Frame innovation: Create new thinking by design. Cambridge: The MIT Press. https://doi.org/10.7551/mitpress/10096.001.0001

Dorst, K., & Cross, N. (2001). Creativity in the design process: Co-evolution of problem-solution. Design Studies, 22(5), 425–437. https://doi.org/10.1016/S0142-694X(01)00009-6

Dubois, A., & Gadde, L. E. (2002). Systematic combining: an abductive approach to case research. Journal of Business Research, 55(7), 553–560. https://doi.org/10.1016/S0148-2963(00)00195-8

Giacomin, J. (2014). What is human centred design? Design Journal, 17(4), 606–623. https://doi.org/10.2752/175630614X14056185480186

Giacomini, M. (2004). Interdisciplinarity in health services research: Dreams and nightmares, maladies and remedies. Journal of Health Services Research and Policy, 9(3), 177–183). https://doi.org/10.1258/1355819041403222

Goffman, E. (1974). Frame analysis: An essay on the organization of experience. https://psycnet.apa.org/record/1975-09476-000?source=post_elevate_sequence_page

Ihde, D. (1999). Expanding Hermeneutics (pp. 345–351). Northwestern University Press. https://doi.org/10.1007/978-94-015-9293-2_28

Kolko, J. (2010). Sensemaking and Framing: A Theoretical Reflection on Perspective in Design Synthesis. DRS Biennial Conference Series. https://dl.designresearchsociety.org/drs-conference-papers/drs2010/researchpapers/67

Kudina, O. (2021). “Alexa, who am I?”: Voice Assistants and Hermeneutic Lemniscate as the Technologically Mediated Sense-Making. Human Studies, 1–21. https://doi.org/10.1007/s10746-021-09572-9

Leplege, A., Gzil, F., Cammelli, M., Lefeve, C., Pachoud, B., & Ville, I. (2007). Person-centredness: Conceptual and historical perspectives. Disability and Rehabilitation, 29(20–21), 1555–1565. https://doi.org/10.1080/09638280701618661

McCormack, B., Van Dulmen, S., Skovdahl, K., Eide, T., & Eide, H. (2017). Person-centred healthcare research. Wiley- Blackwell. https://doi.org/10.1002/9781119099635

McDonnell, J. (2018). Design roulette: A close examination of collaborative decision-making in design from the perspective of framing. Design Studies, 57, 75–92. https://doi.org/10.1016/J.DESTUD.2018.03.001

Mead, N., & Bower, P. (2000). Patient-centredness: A conceptual framework and review of the empirical literature. Social Science and Medicine, 51(7), 1087–1110. https://doi.org/10.1016/S0277-9536(00)00098-8

Mellema, M., Mirtaheri, P., & Gjøvaag, T. (2021). Relationship between level of daily activity and upper-body aerobic capacity in adults with a lower limb amputation. Prosthetics and Orthotics International, 45(4), 343–349. https://doi.org/10.1097/PXR.0000000000000024

Mellema, M., Risnes, M., Mirtaheri, P., & Gjøvaag, T. (2022). Impact of the COVID-19 restrictions on physical activity and quality of life in adults with lower limb amputation. Prosthetics and Orthotics International, 46(3), 213–219. https://doi.org/10.1097/PXR.0000000000000078

Mesgari, M., & Okoli, C. (2018). Critical review of organisation-technology sensemaking: towards technology materiality, discovery, and action. European Journal of Information Systems, 28(2), 205–232. https://doi.org/10.1080/0960085X.2018.1524420

Mosleh, W. S., & Larsen, H. (2020). Exploring the complexity of participation. CoDesign, 17(4), 454–472. https://doi.org/10.1080/15710882.2020.1789172

Naumer, C. M., & Dervin, B. (2009). Sense-Making. In Encyclopedia of Library and Information Sciences (Third Edition, pp. 4696–4707). CRC Press. https://doi.org/10.1081/E-ELIS3-120043227

Oertzen, A. S., Vink, J., Odekerken-Schröder, G., Mager, B., & Azevedo, S. (2022). Navigating the tensions of integrating lived experience in participatory healthcare design. Design Journal, 25(6), 997–1018. https://doi.org/10.1080/14606925.2022.2113223

Owen, R., Macnaghten, P., & Stilgoe, J. (2012). Responsible research and innovation: From science in society to science for society, with society. Science and Public Policy, 39(6), 751–760. https://doi.org/10.1093/scipol/scs093

Pee, S., Dorst, K., & van der Bijl-Brouwer, M. (2015). Understanding problem framing through research into metaphors. IASDR 2015 Conference. https://research.tue.nl/files/110349946/IASDR_Proceedings_Final_Reduced1.pdf

Pinto-Orellana, M. A., & Hammer, H. L. (2020a). Analysis of Optical Brain Signals Using Connectivity Graph Networks. Lecture Notes in Computer Science (Including Subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), 12279 LNCS, 485–497. https://doi.org/10.1007/978-3-030-57321-8_27

Pinto-Orellana, M. A., & Hammer, H. L. (2020b). Dyadic Aggregated Autoregressive Model (DASAR) for Automatic Modulation Classification. IEEE Access, 8, 156096–156103. https://doi.org/10.1109/ACCESS.2020.3019243

Rein, M., & Schön, D. A. (1977). Problem setting in policy research. In C. H. Weiss (Ed.), Using social research in public policy making (pp. 235–251). Lexington Books.

Risnes, M., Korostynska, O., Mirtaheri, P., & Berg, A. (2023). The role of human experience when making sense of brain monitoring: an interdisciplinary case study to assess wearable, non-invasive, brain-monitoring devices for rehabilitation. Journal of Responsible Innovation. https://doi.org/10.1080/23299460.2023.2175476

Risnes, M., Mellema, M., Pinto-Orellana, M., & Sherkat, H. (2019). Enhancement of collaboration in the early stage of an interdisciplinary engineering and design project: Mapping group dynamics. Proceedings of the 21st International Conference on Engineering and Product Design Education: Towards a New Innovation Landscape, E and PDE 2019. https://doi.org/10.35199/epde2019.46

Risnes, M., Thorstensen, E., Mirtaheri, P., & Berg, A. (2024). Exploring value dilemmas of brain monitoring technology through speculative design scenarios. Journal of Responsible Technology, 17. https://doi.org/10.1016/j.jrt.2023.100074

Schön, D. A. (1992). The Reflective Practitioner: How Professionals Think in Action. Routledge. (Original work published 1983) https://doi.org/10.4324/9781315237473

Schön, D. A., & Rein, M. (1994). Frame Reflection: Toward the Resolution of Intractable Policy Conflicts. Basic Books.

Sherkat, H., Gjøvaag, T., & Mirtaheri, P. (2019). Experimental investigation on the light transmission of a textile-based over-cap used in functional near-infrared spectroscopy. In H. Dehghani & H. Wabnitz (Eds.), Optics InfoBase Conference Papers, Part F142-ECBO 2019. Diffuse Optical Spectroscopy and Imaging VII. https://doi.org/10.1117/12.2526539

Sherkat, H., Pinto-Orellana, M. A., & Mirtaheri, P. (2020). SHADE: Absorption spectroscopy enhancement with ambient light estimation and narrow-band detection. Optik, 220. https://doi.org/10.1016/J.IJLEO.2020.165116

Simon, H. A. (1988). The science of design: creating the artificial. Design Issues, 67–82. https://doi.org/10.2307/1511391

Spinuzzi, C. (2005). The methodology of participatory design. Technical Communication, 52(2), 163–174.

Steen, M. (2011). Tensions in human-centred design. CoDesign, 7(1), 45–60. https://doi.org/10.1080/15710882.2011.563314

Stompff, G., Smulders, F., & Henze, L. (2016). Surprises are the benefits: reframing in multidisciplinary design teams. Design Studies, 47, 187–214. https://doi.org/10.1016/J.DESTUD.2016.09.004

Stumpf, S. C., & McDonnell, J. T. (2002). Talking about team framing: using argumentation to analyse and support experiential learning in early design episodes. Design Studies, 23(1), 5–23. https://doi.org/10.1016/S0142-694X(01)00020-5

Valkenburg, R., & Dorst, K. (1998). The reflective practice of design teams. Design Studies, 19(3), 249–271. https://doi.org/10.1016/S0142-694X(98)00011-8

van der Bijl-Brouwer, M., & Dorst, K. (2017). Advancing the strategic impact of human-centred design. Design Studies, 53, 1–23. https://doi.org/10.1016/j.destud.2017.06.003

van Hulst, M., & Yanow, D. (2016). From policy “frames” to “framing” theorizing a more dynamic, political approach. The American Review of Public Administration (ARPA), 46(1), 92–112. https://doi.org/10.1177/0275074014533142

Verbeek, P.-P. (2003). Material Hermeneutics. Techné: Research in Philosophy and Technology, 6(3), 181–184. https://doi.org/10.5840/techne20036325

Walker, M. J., Goddard, E., Stephens-Fripp, B., & Alici, G. (2020). Towards Including End-Users in the Design of Prosthetic Hands: Ethical Analysis of a Survey of Australians with Upper-Limb Difference. Science and Engineering Ethics, 26(2), 981–1007. https://doi.org/10.1007/s11948-019-00168-2

World Health Organization. (2016). Report on the public consultation to inform development of the Framework on integrated people-centred health services (No. WHO/HIS/SDS/2016.4). WHO-HIS-SDS-2016.4-eng.pdf (‎633.9Kb)‎

Yin, R. K. (2017). Case Study Research and Applications: Design and Methods. (Sixth ed.). SAGE Publications.

Boxes in different colours with text showing examples from the ideation workshop supporting a technology assessment perspective of applications

Nedlastinger

Publisert

2024-12-06

Hvordan referere

Risnes, M., Mellema, M., Gjøvaag, T., Mirtaheri, P., & Berg, A. (2024). The Influence of User-oriented Design Research on Framing: A Case Study of Including Patient Perspectives in Bio-Medical Engineering . FormAkademisk, 17(1). https://doi.org/10.7577/formakademisk.5351

Cited by