Tillitsbasert styring og ledelse i offentlig sektor i Norge: Mye hørt, men lite sett?

Åge Johnsen; Helge Svare; Christian Wittrock

doi:10.7577/nat.4876

Authors

Åge Johnsen Oslo Metropolitan University https://orcid.org/0000-0003-4957-6046
Helge Svare OsloMet – storbyuniversitetet
Christian Wittrock OsloMet – storbyuniversitetet https://orcid.org/0000-0003-4870-320X

DOI:

https://doi.org/10.7577/nat.4876

Keywords:

decentralisation, empowerment, management by objectives, organisational performance, reforms

Abstract

This article explores the diffusion of trust-based management (TBM) and how trust-based management affects trust between managers and employees, as well as organizational results. The idea of trust-based management stems from reforms in Copenhagen municipality in 2012 and has since spread to the public sector in Norway and Sweden. Trust-based management is perceived by many as an innovation and as different from traditional governance and control. There have recently been some studies of trust-based management in Denmark and Sweden, but so far there are few empirically based studies of trust-based management beyond case studies. This analysis uses survey data from 143 managers and employees in public sector organizations in Norway and the article is the first analysis of the diffusion of trust-based management and its impact on organizational performance in Norway. The results indicate that there has been little change in trust-based management in recent years, and municipalities seem to have more trust-based management than central government organizations. Multivariate analyses with PLS-SEM show that increased trust-based management is positively related to organizational performance directly as well as positively related to organizational performance via trust, as expected from theory.

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Author Biographies

Åge Johnsen, Oslo Metropolitan University

Handelshøyskolen, Professor i offentlig politikk

Helge Svare, OsloMet – storbyuniversitetet

Seniorforsker, Arbeidsforskningsinstituttet (Afi)

Christian Wittrock, OsloMet – storbyuniversitetet

Forsker, Arbeidsforskningsinstituttet (Afi)

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