Tillitsbasert styring og ledelse som en innovasjon: Aktører og holdninger i det diskursive rom
DOI:
https://doi.org/10.7577/nat.6213Nyckelord:
Tillitsbasert styring og ledelse, innovasjon, kvantitativ innholdsanalyse, reformer i offentlig sektor, spredning av styrings- og ledelsesideer, tillitsreformAbstract
Denne artikkelen utforsker den offentlige diskursen om organisasjonskonseptet tillitsbasert styring og ledelse (TBSL) som en innovasjon, gjennom en innholdsanalyse av ulike aktørgruppers holdninger til TBSL i 181 utvalgte artikler i 12 norske aviser fra 2010 til 2020. I denne perioden spredde idéene om tillitsreformer seg fra Danmark til Norge og Sverige, og mange organisasjoner begynte med systematisk iverksetting av TBSL. Utbredelsen av diskursen følger en vanlig S-kurve som den kjennes fra andre innovasjoner innenfor organisering og ledelse. Politikere og særlig ledere var mest positive til TBSL. Direkte negativ omtale av TBSL forekom ikke, men noen aktører problematiserte TBSL mer enn andre. Ansatte problematiserte mer enn ledere, og offentlige ansatte problematiserte mer enn politikere. Selv om politikere var de mest aktive i omtalene av TBSL, var det ikke politikerne som drev diskursen frem. Derimot fremmet politikere diskursen etter den var kommet frem, en rolle som i forskningen vanligvis tilskrives ledelseskonsulenter. Videre falt antall positive artikler tidligere hos ansatte enn hos ledere, og antall problematiserende artikler steg tidligere for ansatte enn for ledere. Vi knytter disse funnene til to delvis motsatt rettede drivkrefter knyttet til legitimering og læring: ønsket om oppnåelse av legitimitet ved å koble seg på et populært, av mange antatt nytt konsept; og at ulike aktører erfarer forskjellige sider av TBSL fra diskursivt og praktisk arbeid på ulike organisasjonsnivå og i ulike roller, noe som preger deres opplevelser av og dermed holdninger til TBSL i diskursen.
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