Systems Design Perspective of Healthcare Provision in Humanitarian Aid

Authors

  • Ana Laura Santos Delft University of Technology, Faculty of Industrial Design Engineering
  • Linda S.G.L. Wauben Postdoctoral researcher, PhD. MSc. Delft University of Technology, Faculty of Mechanical, Maritime and Materials Engineering Delft University of Technology, Faculty of Industrial Design Engineering

DOI:

https://doi.org/10.7577/formakademisk.790

Keywords:

Systems Design, Socio-Technical-System, Human Factors and Ergonomics, User-Centred Design, Product-Service Systems, Medical Equipment, International Emergency Relief, Humanitarian Innovation

Abstract

This study focuses on the role of Systems Design in addressing the challenges of healthcare provision by international emergency relief organizations in developing countries. More specifically the challenges related to the safety and performance of medical equipment that is transferred in the aftermath of a humanitarian crisis. The aim of this paper is to describe the transfer of medical equipment and its associated challenges from a systems perspective and to reflect on the value of Systems Design as an approach to humanitarian innovation, addressing the identified systemic challenges. The concepts of Human Factors and Ergonomics, and Product-Service Systems will be presented as valuable contributions to support designers in handling a larger degree of complexity throughout the design process and to support them to make informed choices regarding this particular context.

Author Biography

Ana Laura Santos, Delft University of Technology, Faculty of Industrial Design Engineering

PhD Candidate, MSc.

Delft University of Technology, Faculty of Industrial Design Engineering

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Published

2014-12-16

How to Cite

Santos, A. L., & Wauben, L. S. (2014). Systems Design Perspective of Healthcare Provision in Humanitarian Aid. FormAkademisk, 7(3). https://doi.org/10.7577/formakademisk.790

Issue

Vol. 7 No. 3 (2014): Relating Systems Thinking and Design I. Special Issue

Section

Articles

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